The Terms cover matters regarding your participation in:
Buying website traffic
Using the Site
Use of the terms “we” and “us” in these Terms means Holika.com T/A We Are Londoners Ltd.
Websites That Are Not Accepted
Any website / URLs that has any of the following are not permitted:
Websites with illegal, racist, or hateful content.
Websites with content we deem to be inappropriate for our visitors.
Phishing URLs, Trojans, Adwares, Malware, etc.
Iframes that redirect to malicious websites.
Frame breaking scripts.
Websites with download prompts.
Domains with .tk or .co.cc extensions.
Germany .de, Russia .ru, and India .in must target the country they originate in.
No Stumble Upon Links.
Adf.ly, Adfoc.us, and other PTP sites.
Sites with clicksor ads.
Blank landing pages.
We do not deliver to: Facebook, Youtube, Twitter, and other Social media sites. For social media services, go to EasySocials.com.
For our Adult traffic, the following is also not permitted.
Videos and Sound that auto play.
Should any of these be added to the website after its approval, the campaign will cease immediately and the client will not be refunded for his traffic purchase. Furthermore if we discover you are trying to get around our ToS a refund will also not be granted.
We also hold the right to refuse service to anyone we choose. A refund will be provided if we refuse service.
After a client places an order, we manually set up his or her c-panel and web traffic campaign. Once this has been completed, an email containing the login information will be sent to the client. Typically, this happens within 12 hours, however emails are only sent out during our office hours as listed on our Contact Page. The campaign will then become active after our tech team has approved the landing page. Most traffic campaigns are activated within 24 hours after ordering. However, Pop-under, and Adult traffic campaigns are not activated on weekends.
All new client orders will have a delivery speed of at least 5 days set. Due to the nature of our business and the risk of fraudulent orders, we have this policy in place to protect ourselves. Once we have established a positive history with a client, delivery speed can be set for under 5 days. Since we only send real traffic, we cannot guarantee the delivery speed. In some GEO / Niche target combinations we do not have the inventory to deliver at a high daily volume.
Mistakes When Ordering
The client is responsible for any mistakes made during the ordering process. If the client provides us the wrong URL, GEO, or niche in the beginning and notifies us of the error, we will gladly make the change. However, any traffic that was generated during the mistake will not warrant a refund. If a client happens to buy web traffic more than once by mistake, we can refund for the extra traffic or split the order up into various traffic campaigns (minimum being 5,000 visitors). However, once the campaign has been set up, we cannot split the traffic or offer a refund for the extra traffic.
Clients will be provided with a c-panel to track their traffic campaigns. We will also set up a goo.gl link with google, which will allow clients to get more detailed tracking information. If a client wishes to install a script for tracking on his or her website, we recommend using www.statcounter.com or www.extremetracking.com. We also recommend using Google Analytics, Awstats, and other similar 3rd party scripts. They are more accurate with our delivery method.
Should a client’s website, for whatever reason, become unavailable, the client holds us blameless. Should the unavailability be from over-ordering (more traffic than client hosting can handle), the client is responsible for buying traffic. We have no knowledge of the hosting plan of a client so we cannot promise uptime. Any traffic delivered during the downtime is not refundable. It is the client’s responsibility to ensure that his or her website is in working order and to stop the traffic with the use of the provided c-panel if the website becomes unavailable.
Signups / Sales / Conversions
We do not guarantee a client will receive sales / signups / conversions from the web site traffic we send. Our only guarantee is that we will send the traffic our client ordered. So, if nothing comes from the traffic sent, we are held blameless and will not issue a refund.
While it is possible, we also can not guarantee earnings through Adsense or other advertiser networks. Also, our Web Traffic, Mobile Traffic, and Expired domain traffic are not safe for adsense. Our Traffic Wizard and Popunder Traffic are safer, but we do not guarantee account safety.
The only time a client is eligible for a refund is if the order was not completely fulfilled as determined by our system and the goo.gl link set up. Refunds will not be offered based on unrecommended trackers. A client can choose to have more cheap traffic sent to fill the order or be refunded for the traffic not sent. The request will be respected within seven days after the delivery completion date has passed. Past that, no refund will be granted.
As mentioned in our FAQ, we can not guarantee our Alexa traffic will increase your Alexa ranking. Alexa rankings are based on more that just traffic. So we do not offer refunds for our Alexa traffic based on a lack of increased rankings. A refund would only be offered if we can determine our system did not send the traffic.
Please note, we do not have a bitcoin wallet, we use a third party to process bitcoins, which sells the bitcoins right away. So we are unable to refund via bitcoins. If you make a purchase with bitcoins, we can refund the balance via paypal for you.
In no event shall we be held liable for any consequential, direct, indirect, incidental, punitive, or other damages whatsoever arising from the use of our service. We cannot be held responsible if your account is banned by any CPA or affiliate program. It is suggested you read carefully the Terms of Service of any program you are planning to use with our service to make sure it is in compliance with their ToS.
If you have any questions or comments regarding the Terms, please contact us by e-mail at firstname.lastname@example.org or by mail to 24 little church road, Luton, LU2 9DA, United Kingdom.
Date last updated: April 30, 2016
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